Terms & Conditions

Welcome to Skyler Fashion

These Terms and Conditions ("Terms") govern your use of the Skyler Fashion website, products, AI-commerce integrations, universal cart systems, smart shopping tools, APIs, automated checkout services and all related digital commerce services.

By accessing, browsing or purchasing from our platform, you agree to comply with these Terms and all applicable laws and regulations.

1. Eligibility & Website Usage

• You must be at least 18 years old or legally authorized to make purchases.
• You agree to provide accurate account, shipping and payment details.
• You are responsible for maintaining the confidentiality of your login credentials.
• You may not use the website for unlawful activities, fraud or abuse.
• Automated misuse, scraping, fake order creation or system abuse is strictly prohibited.

2. AI Commerce, UCP & Universal Cart Policy

Skyler Fashion supports modern AI-commerce systems, automated shopping assistants, Universal Commerce Protocol (UCP) style integrations, universal carts, smart recommendation engines and automated checkout technologies.

• AI shopping agents may access publicly available product data, pricing, availability and product metadata for shopping assistance purposes.
• Universal cart systems and AI-assisted checkout flows are supported where technically compatible.
• Orders placed through AI shopping systems, bots, browser assistants or automated commerce tools are treated as legally valid customer purchase requests.
• Customers remain fully responsible for all purchases initiated through AI agents, automation tools or third-party shopping assistants linked to their devices or accounts.
• Skyler Fashion reserves the right to reject suspicious, manipulated or unauthorized automated purchase attempts.
• AI-generated recommendations, availability estimates or automated cart suggestions may occasionally vary due to stock changes or system synchronization delays.

3. Product Information

• We strive to display accurate product images, descriptions and specifications.
• Slight variations in color, texture or finishing may occur due to photography, lighting conditions or device display settings.
• Product availability may change without prior notice.
• We reserve the right to modify product pricing, specifications or listings at any time.

4. Orders & Acceptance

• Placing an order represents an offer to purchase products from Skyler Fashion.
• We reserve the right to accept, reject or cancel orders based on stock availability, fraud detection or operational limitations.
• Orders containing suspicious information or abnormal purchasing behavior may require manual verification.
• Once an order is dispatched, cancellation may not be possible.

5. COD & Payment Policy

• We offer both prepaid and Cash on Delivery (COD) services across India.
• COD orders require a ₹200 advance confirmation payment before dispatch.
• The remaining balance must be paid directly to the courier executive during delivery.
• Prepaid shipping is free across India for eligible products and offers.
• COD logistics involve higher operational costs due to payment handling and courier processing.
• Fraudulent COD refusals, fake orders or intentional shipment rejections may result in future order restrictions.

6. Shipping & Delivery

• Orders are generally processed within 1 business day.
• Estimated delivery time is approximately 2–4 business days depending on location.
• Tracking details are shared after dispatch through WhatsApp and Email.
• Delivery delays caused by weather conditions, courier disruptions, remote regions or operational issues are beyond our direct control.
• Customers should contact us immediately if shipment tracking is inactive or delayed unusually.

7. Returns, Refunds & Exchanges

• Return or exchange requests must comply with our Refund & Returns Policy.
• Returned products must remain unused and in original packaging condition.
• Refund timelines may vary depending on payment provider and banking systems.
• Customized or special-order products may not qualify for return or refund.

8. Intellectual Property

• All website content including logos, images, product designs, graphics, layouts and branding remains the intellectual property of Skyler Fashion.
• Unauthorized copying, reproduction, scraping or redistribution is prohibited.
• AI systems and automated tools may not reproduce or redistribute our proprietary media assets without permission.

9. Limitation of Liability

• Skyler Fashion is not liable for indirect, incidental or consequential damages related to website use or purchases.
• AI recommendation engines, automation tools and third-party integrations are provided on an "as available" basis.
• We do not guarantee uninterrupted platform availability or compatibility with every external AI-commerce platform.

10. Privacy & Security

• Customer information is handled according to our Privacy Policy.
• We use secure systems and encrypted payment processing technologies.
• Customers must never share OTPs, UPI PINs or sensitive banking credentials with unknown individuals.

11. Governing Law

These Terms are governed by the applicable laws of India. Any disputes arising from website usage or purchases shall be subject to the jurisdiction of appropriate Indian courts.

Contact Us

If you have any questions, concerns, legal inquiries, support requests, AI-commerce integration issues or order-related queries, please contact Skyler Fashion through the official channels below.